Terms and ConditionsRelentless Performance - Terms of Service (Monthly Subscription)By purchasing or subscribing to any program, coaching service, or digital product offered by Relentless Performance, you agree to the following terms:1. Monthly Subscription & BillingAll applicable services are billed on a recurring monthly basis.By completing your purchase, you authorize us to charge your selected payment method on a recurring monthly cycle.Your subscription will automatically renew each billing cycle unless canceled prior to the next billing date.2. Payment AuthorizationBy providing your payment information, you:
- Agree to automatic recurring charges
- Confirm you are authorized to use the payment method
- Accept responsibility for all charges incurred under your accountPayments are processed securely through a third-party provider Stripe, and we do not store your full payment details.3. Cancellation PolicyYou may cancel your subscription at any time.To avoid being charged for the next billing cycle, you must cancel at least 24 hours before your next scheduled billing date.Upon cancellation:
- You will retain access to services until the end of your current billing period
- No further charges will occur4. No Refund PolicyDue to the digital nature of our programs and immediate access to services, all payments are non-refundable.This includes:
- Partial months
- Unused time
- Failure to cancel before the next billing cycle5. Service AccessUpon successful payment, you will receive access to your program, coaching platform, or related materials.Access is granted for the duration of your active subscription and may be revoked upon cancellation or failed payment.6. Failed or Missed PaymentsIf a payment fails:
- Your access may be suspended until payment is successfully processed
- We reserve the right to retry billing7. Modifications to ServicesWe reserve the right to update, modify, or improve our services, programs, and content at any time to better serve clients.8. Assumption of RiskBy participating in any fitness program, you acknowledge:
- Physical training involves inherent risks
- You are voluntarily participating
- You are responsible for consulting a medical professional if neededRelentless Performance is not liable for injuries or health issues resulting from participation.9. AgreementBy purchasing and continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.Relentless Performance - Terms of Service (One-Time Purchases)By purchasing any one-time program, coaching service, consultation, or digital product offered by Relentless Performance, you agree to the following terms:1. One-Time PaymentAll applicable one-time products and services are charged in full at the time of purchase.By completing your purchase, you authorize Relentless Performance to charge your selected payment method for the listed amount.2. Payment AuthorizationBy providing your payment information, you:
- Confirm you are authorized to use the payment method
- Accept responsibility for all charges incurred under your accountPayments are processed securely through a third-party provider, Stripe, and we do not store your full payment details.3. No Refund PolicyDue to the digital nature of our programs, services, and downloadable content, all one-time purchases are non-refundable.This includes:
- Digital training programs
- Custom programming
- Consultations
- Downloadable materials
- Any delivered coaching or fitness-related services4. Service AccessUpon successful payment, you will receive access to the purchased product, program, or service.Access delivery times may vary depending on the product or service purchased.Relentless Performance reserves the right to revoke access if fraudulent activity, chargebacks, abuse, or violations of these terms occur.5. Intellectual PropertyAll programs, PDFs, videos, branding, training materials, and content provided by Relentless Performance remain the intellectual property of Relentless Performance.You may not copy, reproduce, share, resell, distribute, or publicly post any materials without written permission.6. Results DisclaimerResults from fitness and nutrition programs vary from person to person.Relentless Performance does not guarantee specific physical, performance, or health outcomes.7. Assumption of RiskBy participating in any fitness program, you acknowledge:
- Physical training involves inherent risks
- You are voluntarily participating
- You are responsible for consulting a medical professional if neededRelentless Performance is not liable for injuries or health issues resulting from participation.8. Modifications to ServicesWe reserve the right to update, modify, or improve our services, programs, and content at any time.9. AgreementBy purchasing and using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.Relentless Performance - Refund Policy (Monthly Subscription)All subscription payments made to Relentless Performance are non-refundable.Due to the digital nature of our coaching services, training programs, and immediate access to materials and support, refunds will not be issued for:
- Partial billing periods
- Unused time
- Missed check-ins or coaching communication
- Failure to cancel before the next billing date
- Dissatisfaction after services have already been deliveredClients are responsible for canceling their subscription before the next billing cycle to avoid additional charges.Upon cancellation:
- Access to services will remain active until the end of the current billing period
- No future recurring charges will occur after cancellation is processedIf a billing issue occurs due to accidental duplicate charges or technical errors, clients should contact Relentless Performance within 7 days of the charge for review.Relentless Performance reserves the right to determine refund eligibility on a case-by-case basis in situations involving verified billing errors.Chargebacks or payment disputes filed without first attempting to contact Relentless Performance may result in immediate removal of access to services and future purchase restrictions.Relentless Performance - Refund Policy (One-Time Purchases)All one-time purchases made through Relentless Performance are final unless otherwise stated.Due to the digital nature of training programs, coaching materials, guides, and downloadable content, refunds will generally not be issued once access has been delivered or services have begun.If a purchase issue occurs due to accidental duplicate charges or technical errors, customers should contact Relentless Performance within 7 days of purchase for review.Relentless Performance reserves the right to determine refund eligibility on a case-by-case basis.Chargebacks or payment disputes made without first attempting to contact Relentless Performance may result in removal of access to services or future purchase restrictions.For any questions, contact: [email protected]